INFORMATION

CUSTOMER SERVICE

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      © 2020 Copyright Thesparklezbox.com | All Rights Reserved.

FAQ

How Do I Place An Order?

Follow the steps below to place an order

1. Add to the cart

To add an item to your cart, select  on the product page.

2. Review Shopping Cart

After you finish shopping, review all items in your shopping cart to verify the correct size, color, and quantity by selecting  at the top of any page on Thesparklezbox.com

3. Proceed to Checkout

Click on checkout button located on the shopping cart page

Payment and Shipping

 

4. Enter a Billing Address

Your billing address must match the address listed with your financial institution.

5. Enter a Shipping Address

If your shipping address is the same as the billing address, check the "My shipping address is the same as my billing address" box.

 6. Payment Information

Select your method of payment

7. Submit Order

 

  • Review all the information you have entered. If everything is correct, select “Submit Order Now” to complete the order.

  • Do not click "Submit Order Now" more than once, or the system will duplicate your order.

  • An order confirmation will appear on your screen with your invoice number.

  • We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.

Note: For Payment Information including accepted methods of payment and details on when you will be charged for your order,

Secure Ordering & Payment Options

 

We accept all kinds of cards  like  Visa,MasterCard,American Express , Discover. 

Fill in your credit card information online and be assured your confidential credit card information is securely transferred to our payment gateway.

100% Secure : We are a secure site and all our credit card transactions are processed over a secured server

Returns & Refunds

 

Please email us about queries related to returns and refunds on :- thesparklezbox@gmail.com

Privacy Policy

Please Click here to refer to our Privacy Policy.

Cancellation  Policy

We will be able to accept any change or cancellation requests within two days after receiving your order. Unfortunately, we cannot cancel orders once the shipment is out of the warehouse for delivery.